While some industries such as banking and healthcare have been investing in artificial intelligence for years, the insurance sector is lagging behind in the worldwide and intersectoral artificial intelligence movements. Nevertheless, it is likely that artificial intelligence will have a broad impact along the insurance value chain, from underwriting and claims management over distribution and customer service to asset management. Consequently, insurance companies must understand the new technologies that will contribute to this change and how artificial intelligence can help their organizations create innovative products , streamline business processes and improve customer service.
In this knowledge-sharing session, we will discuss the opportunities and impact of AI for insurance industry and show the examples of real AI use case implementations!